Quality Matters, the organization that promotes quality in online courses by means of peer review and training for faculty and instructional designers, has produced a video http://www.youtube.com/watch?v=2mDbSvqBvR8&feature=plcp and a Bill of Rights for Online Learners that is worth taking a look at:
Quality Matters™ Bill of Rights for Online Learners
Whereas, the online learner is expected to:
- Communicate regularly with faculty
- Be an active course participant
- Seek out campus resources to resolve any technical difficulties
- Meet course deadlines, and
- Act with academic integrity.
Therefore, the online learner in a fully online or blended course should expect:
- A course designed with logical, consistent, and efficient navigation.
- Clean and readable screen design.
- Clear and sufficient instructions on how to
- get started in the course,
- find various course components,
- access online resources, and
- meet the course learning objectives.
An instructor who honors clearly stated response times and availability (office hours, etc.).
- A grading policy including clearly stated, descriptive, and specific criteria for how work and participation will be evaluated.
- Clear explanation of the requirements for interaction with the instructor, content and other students.
- Learning objectives that are appropriate for the level of the course.
- Instructional materials that
- contribute to the achievement of the course and module/unit learning objectives
- are clearly related to learning activities, and
- have the breadth, depth, and currency to enable him or her to learn the subject.
- Required course components, technologies, tools and media that are
- web-based or easily downloaded,
- readily available, and
- appropriate for the content delivered.
- A variety of assessments distributed throughout the course, that are
- appropriate to the content being assessed,
- consistent with course activities and resources, and
- focused on the stated learning objectives.